FARNOVIXA Refund Policy

Welcome to FARNOVIXA's Refund Policy. We value your satisfaction and aim to provide an excellent customer experience. Please read the following guidelines to understand our refund policy.

Eligibility for Refunds

Customers may apply for a refund under certain conditions, which include but are not limited to:

• Defective or damaged products upon delivery.
• Incorrect product received that differs from the order confirmation.
• Products that fail to meet specified standards of quality.

Non-Refundable Situations

Refunds will not be provided under the following scenarios:

• Products returned beyond the designated return period.
• Items that have been used, altered, or damaged by the customer.
• Services or products labeled as "non-refundable" at the point of purchase.

Refund Process

To initiate a refund, please contact our customer service team via [email protected]. Kindly provide your order number and a brief description of the issue. Our team will guide you through the necessary steps.

Timeframe for Refunds

Once a refund is approved, the process may take up to 7-10 business days to reflect on your original payment method. Processing times may vary depending on your financial institution.

Contact Us

If you have any questions about our refund policy, please reach out to us at [email protected]. We are here to assist you and ensure your shopping experience with FARNOVIXA is satisfactory.